At KAZU, we offer a premium range of essential oils and spices, carefully sourced from Madagascar. Our products include essential oils such as Ravintsara, Ginger, Geranium, Dark Patchouli, and Niaouli, as well as authentic spices like Black Pepper, Ginger, Cinnamon, and more.

Yes, we are committed to offering products of the highest quality. Many of our essential oils and spices are certified organic, and we work closely with local producers to ensure sustainable and environmentally friendly agricultural practices.

You can place an order directly on our website. Select the products you wish to purchase, add them to your cart, and then follow the instructions to complete your purchase. Most of our products are sold in bulk, so it is essential to contact us to find the best purchasing solution based on your needs.

Most of our products are sold in bulk quantities, so prices may fluctuate based on the quantity requested, the current season, and available stock. It is important to add items to your cart and contact us for a personalized quote, including pricing and delivery details tailored to your needs.

We accept several payment methods, including credit cards (Visa, MasterCard, American Express), bank transfers, and PayPal. All transactions are secure and encrypted to ensure the protection of your personal information.

Delivery times vary based on your location: Domestic: 3 to 7 business days. International: 7 to 21 business days. Please note that these times are indicative and may vary depending on logistical conditions and customs procedures. Contact us for more accurate information.

Shipping fees are calculated based on the weight and dimensions of your order as well as your location. The exact fees will be displayed at checkout when you finalize your order.

Yes, once your order has been shipped, you will receive a tracking number via email. You can track your package in real-time on the carrier's website.

If you receive a damaged or defective product, please contact us immediately at order@kazu-madagascar.com. We will provide you with instructions for returning the product and will either send you a replacement or issue a refund, depending on your preference.

Yes, you have a 7-day period from the receipt of your order to exercise your right of withdrawal, except for products sold in bulk. Products must be returned in their original condition and packaging. To initiate a return, please contact us at order@kazu-madagascar.com.

For any questions or assistance, you can contact us at: Email: order@kazu-madagascar.com Phone: +261 34 52 877 77 WhatsApp: +33 7 68 63 17 73 Contact Form: Available on our "Contact Us" page Our team will be happy to assist you.

At KAZU, sustainability is at the heart of everything we do. We are committed to using eco-friendly sourcing practices, supporting local communities through educational and healthcare programs, and minimizing our environmental impact by utilizing renewable energy sources and reducing waste.

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